Turnover Cost: Computer User Support Specialists, Massachusetts

Verified cost of employee turnover for the selected Computer User Support Specialists population in Massachusetts, United States, drawn from U.S. Bureau of Labor Statistics (2025-may).

Estimated cost of turnover

Computer User Support Specialists · Massachusetts, United States

$38,200 – $152,900estimated range, 2025-may

Source: U.S. Bureau of Labor Statistics

Estimated from a U.S. Bureau of Labor Statistics annual mean wage of $76,460 for Computer User Support Specialists in Massachusetts, United States (2025-may), multiplied by the 0.5×–2× cost of replacing an employee reported by SHRM and Gallup. The Bureau of Labor Statistics publishes the wage, not the cost — the range is a planning estimate, and a real figure depends on time-to-fill, ramp-up, and lost productivity.

How Computer User Support Specialists compares in Massachusetts, United States

Annual mean wage — the input to the estimate above, compared directly rather than as a derived range. See all 33 industries.

  • Computer and Information Systems Managers
  • Electricians
  • Computer User Support Specialists
  • Heavy and Tractor-Trailer Truck Drivers
  • Retail Salespersons

What this means

At $76,460, Computer User Support Specialists in Massachusetts command the highest annual mean wage in this state sample, per BLS. Replacing one of these employees costs between $38,200 and $152,900 using Gallup's one-half to two times salary multiplier. The estimate assumes typical hiring and onboarding timelines; longer vacancy periods and slower ramp-ups will push real costs higher.

Estimated cost of turnover: Computer User Support Specialists vs regional average

Estimated cost of turnover in Massachusetts, United States, 2025-may. Source: U.S. Bureau of Labor Statistics.
MeasureComputer User Support SpecialistsRegional average
Estimated cost of turnover$76,460$99,163

Related benchmarks

BenchmarkAccountants and Auditors, Massachusetts, United StatesEstimated cost of turnover: $107,170 (2025-may).BenchmarkAssemblers and Fabricators, Massachusetts, United StatesEstimated cost of turnover: $47,080 (2025-may).BenchmarkAutomotive Service Technicians and Mechanics, Massachusetts, United StatesEstimated cost of turnover: $62,960 (2025-may).BenchmarkComputer Network Architects, Massachusetts, United StatesEstimated cost of turnover: $151,770 (2025-may).