Turnover Cost: Customer Service Representatives, Alaska

Verified cost of employee turnover for the selected Customer Service Representatives population in Alaska, United States, drawn from U.S. Bureau of Labor Statistics (2025-may).

Estimated cost of turnover

Customer Service Representatives · Alaska, United States

$23,700 – $94,900estimated range, 2025-may

Source: U.S. Bureau of Labor Statistics

Estimated from a U.S. Bureau of Labor Statistics annual mean wage of $47,440 for Customer Service Representatives in Alaska, United States (2025-may), multiplied by the 0.5×–2× cost of replacing an employee reported by SHRM and Gallup. The Bureau of Labor Statistics publishes the wage, not the cost — the range is a planning estimate, and a real figure depends on time-to-fill, ramp-up, and lost productivity.

How Customer Service Representatives compares in Alaska, United States

Annual mean wage — the input to the estimate above, compared directly rather than as a derived range. See all 31 industries.

  • Computer and Information Systems Managers
  • Nursing Assistants
  • Customer Service Representatives
  • Restaurant Cooks
  • Waiters and Waitresses

What this means

The U.S. Bureau of Labor Statistics reports an annual mean wage of $47,440 for customer service representatives in Alaska. Replacing one of these employees could cost between $23,700 and $94,900, based on applying the 50% to 200% replacement multiplier cited by SHRM to this wage. The range reflects typical factors like hiring time, training duration, and lost productivity during transition.

Estimated cost of turnover: Customer Service Representatives vs regional average

Estimated cost of turnover in Alaska, United States, 2025-may. Source: U.S. Bureau of Labor Statistics.
MeasureCustomer Service RepresentativesRegional average
Estimated cost of turnover$47,440$80,723

Related benchmarks

BenchmarkAccountants and Auditors, Alaska, United StatesEstimated cost of turnover: $90,350 (2025-may).BenchmarkAssemblers and Fabricators, Alaska, United StatesEstimated cost of turnover: $52,740 (2025-may).BenchmarkAutomotive Service Technicians and Mechanics, Alaska, United StatesEstimated cost of turnover: $65,620 (2025-may).BenchmarkComputer Network Architects, Alaska, United StatesEstimated cost of turnover: $127,400 (2025-may).