Turnover Cost: Customer Service Representatives, Arkansas

Verified cost of employee turnover for the selected Customer Service Representatives population in Arkansas, United States, drawn from U.S. Bureau of Labor Statistics (2025-may).

Estimated cost of turnover

Customer Service Representatives · Arkansas, United States

$20,700 – $82,800estimated range, 2025-may

Source: U.S. Bureau of Labor Statistics

Estimated from a U.S. Bureau of Labor Statistics annual mean wage of $41,390 for Customer Service Representatives in Arkansas, United States (2025-may), multiplied by the 0.5×–2× cost of replacing an employee reported by SHRM and Gallup. The Bureau of Labor Statistics publishes the wage, not the cost — the range is a planning estimate, and a real figure depends on time-to-fill, ramp-up, and lost productivity.

How Customer Service Representatives compares in Arkansas, United States

Annual mean wage — the input to the estimate above, compared directly rather than as a derived range. See all 31 industries.

  • Computer and Information Systems Managers
  • Automotive Service Technicians and Mechanics
  • Customer Service Representatives
  • Secretaries and Administrative Assistants
  • Home Health and Personal Care Aides

What this means

The annual mean wage for customer service representatives in Arkansas is $41,390, per the Bureau of Labor Statistics. Applying SHRM's 50% to 200% replacement-cost model yields an estimated range of $20,700 to $82,800 for each departure. The actual cost varies by how quickly a company can fill the role and get a new hire productive.

Estimated cost of turnover: Customer Service Representatives vs regional average

Estimated cost of turnover in Arkansas, United States, 2025-may. Source: U.S. Bureau of Labor Statistics.
MeasureCustomer Service RepresentativesRegional average
Estimated cost of turnover$41,390$69,554

Related benchmarks

BenchmarkAccountants and Auditors, Arkansas, United StatesEstimated cost of turnover: $76,980 (2025-may).BenchmarkAssemblers and Fabricators, Arkansas, United StatesEstimated cost of turnover: $38,740 (2025-may).BenchmarkAutomotive Service Technicians and Mechanics, Arkansas, United StatesEstimated cost of turnover: $48,420 (2025-may).BenchmarkComputer Network Architects, Arkansas, United StatesEstimated cost of turnover: $119,000 (2025-may).