Turnover Cost: Customer Service Representatives, Nebraska

Verified cost of employee turnover for the selected Customer Service Representatives population in Nebraska, United States, drawn from U.S. Bureau of Labor Statistics (2025-may).

Estimated cost of turnover

Customer Service Representatives · Nebraska, United States

$22,600 – $90,200estimated range, 2025-may

Source: U.S. Bureau of Labor Statistics

Estimated from a U.S. Bureau of Labor Statistics annual mean wage of $45,100 for Customer Service Representatives in Nebraska, United States (2025-may), multiplied by the 0.5×–2× cost of replacing an employee reported by SHRM and Gallup. The Bureau of Labor Statistics publishes the wage, not the cost — the range is a planning estimate, and a real figure depends on time-to-fill, ramp-up, and lost productivity.

How Customer Service Representatives compares in Nebraska, United States

Annual mean wage — the input to the estimate above, compared directly rather than as a derived range. See all 33 industries.

  • Computer and Information Systems Managers
  • Assemblers and Fabricators
  • Customer Service Representatives
  • Nursing Assistants
  • Retail Salespersons

What this means

Nebraska's customer service representatives earn an annual mean wage of $45,100, per BLS data. Turnover in this role carries an estimated replacement cost of $22,600 to $90,200, derived using the 50% to 200% replacement multiple from SHRM research. The range is a planning tool; your real cost depends on hiring duration, training scope, and the productivity loss while you fill the gap.

Estimated cost of turnover: Customer Service Representatives vs regional average

Estimated cost of turnover in Nebraska, United States, 2025-may. Source: U.S. Bureau of Labor Statistics.
MeasureCustomer Service RepresentativesRegional average
Estimated cost of turnover$45,100$76,434

Related benchmarks

BenchmarkAccountants and Auditors, Nebraska, United StatesEstimated cost of turnover: $77,660 (2025-may).BenchmarkAssemblers and Fabricators, Nebraska, United StatesEstimated cost of turnover: $45,560 (2025-may).BenchmarkAutomotive Service Technicians and Mechanics, Nebraska, United StatesEstimated cost of turnover: $55,430 (2025-may).BenchmarkComputer Network Architects, Nebraska, United StatesEstimated cost of turnover: $118,960 (2025-may).