Turnover Cost: Customer Service Representatives, South Dakota

Verified cost of employee turnover for the selected Customer Service Representatives population in South Dakota, United States, drawn from U.S. Bureau of Labor Statistics (2025-may).

Estimated cost of turnover

Customer Service Representatives · South Dakota, United States

$21,500 – $85,900estimated range, 2025-may

Source: U.S. Bureau of Labor Statistics

Estimated from a U.S. Bureau of Labor Statistics annual mean wage of $42,940 for Customer Service Representatives in South Dakota, United States (2025-may), multiplied by the 0.5×–2× cost of replacing an employee reported by SHRM and Gallup. The Bureau of Labor Statistics publishes the wage, not the cost — the range is a planning estimate, and a real figure depends on time-to-fill, ramp-up, and lost productivity.

How Customer Service Representatives compares in South Dakota, United States

Annual mean wage — the input to the estimate above, compared directly rather than as a derived range. See all 32 industries.

  • Computer and Information Systems Managers
  • Assemblers and Fabricators
  • Customer Service Representatives
  • Medical Assistants
  • Waiters and Waitresses

What this means

At $42,940, South Dakota posts an annual mean wage for Customer Service Representatives (Bureau of Labor Statistics, May 2025). SHRM's 50% to 200% replacement-cost multiple yields an estimated $21,500 to $85,900. Your actual replacement expense depends on vacancy duration, how quickly you can onboard new hires, and the productivity gap you face.

Estimated cost of turnover: Customer Service Representatives vs regional average

Estimated cost of turnover in South Dakota, United States, 2025-may. Source: U.S. Bureau of Labor Statistics.
MeasureCustomer Service RepresentativesRegional average
Estimated cost of turnover$42,940$75,439

Related benchmarks

BenchmarkAccountants and Auditors, South Dakota, United StatesEstimated cost of turnover: $85,030 (2025-may).BenchmarkAssemblers and Fabricators, South Dakota, United StatesEstimated cost of turnover: $45,120 (2025-may).BenchmarkAutomotive Service Technicians and Mechanics, South Dakota, United StatesEstimated cost of turnover: $55,660 (2025-may).BenchmarkComputer Network Architects, South Dakota, United StatesEstimated cost of turnover: $151,620 (2025-may).