Turnover Cost: Customer Service Representatives, Vermont

Verified cost of employee turnover for the selected Customer Service Representatives population in Vermont, United States, drawn from U.S. Bureau of Labor Statistics (2025-may).

Estimated cost of turnover

Customer Service Representatives · Vermont, United States

$25,100 – $100,500estimated range, 2025-may

Source: U.S. Bureau of Labor Statistics

Estimated from a U.S. Bureau of Labor Statistics annual mean wage of $50,250 for Customer Service Representatives in Vermont, United States (2025-may), multiplied by the 0.5×–2× cost of replacing an employee reported by SHRM and Gallup. The Bureau of Labor Statistics publishes the wage, not the cost — the range is a planning estimate, and a real figure depends on time-to-fill, ramp-up, and lost productivity.

How Customer Service Representatives compares in Vermont, United States

Annual mean wage — the input to the estimate above, compared directly rather than as a derived range. See all 31 industries.

  • Computer and Information Systems Managers
  • Automotive Service Technicians and Mechanics
  • Customer Service Representatives
  • Secretaries and Administrative Assistants
  • Home Health and Personal Care Aides

What this means

Vermont's Customer Service Representatives earn an annual mean wage of $50,250 according to the Bureau of Labor Statistics (May 2025). Using SHRM's 50% to 200% replacement-cost multiple, the estimated replacement cost is $25,100 to $100,500. Your actual cost depends on time-to-fill, onboarding duration, and the productivity loss during vacancy.

Estimated cost of turnover: Customer Service Representatives vs regional average

Estimated cost of turnover in Vermont, United States, 2025-may. Source: U.S. Bureau of Labor Statistics.
MeasureCustomer Service RepresentativesRegional average
Estimated cost of turnover$50,250$80,436

Related benchmarks

BenchmarkAccountants and Auditors, Vermont, United StatesEstimated cost of turnover: $85,280 (2025-may).BenchmarkAssemblers and Fabricators, Vermont, United StatesEstimated cost of turnover: $45,480 (2025-may).BenchmarkAutomotive Service Technicians and Mechanics, Vermont, United StatesEstimated cost of turnover: $58,030 (2025-may).BenchmarkComputer Network Architects, Vermont, United StatesEstimated cost of turnover: $117,370 (2025-may).