Turnover Cost: Retail Salespersons, Massachusetts (2025)

Verified cost of employee turnover for the selected Retail Salespersons population in Massachusetts, United States, drawn from U.S. Bureau of Labor Statistics (2025-may).

Estimated cost of turnover

Retail Salespersons · Massachusetts, United States

$20,000 – $79,900estimated range, 2025-may

Source: U.S. Bureau of Labor Statistics

Estimated from a U.S. Bureau of Labor Statistics annual mean wage of $39,970 for Retail Salespersons in Massachusetts, United States (2025-may), multiplied by the 0.5×–2× cost of replacing an employee reported by SHRM and Gallup. The Bureau of Labor Statistics publishes the wage, not the cost — the range is a planning estimate, and a real figure depends on time-to-fill, ramp-up, and lost productivity.

How Retail Salespersons compares in Massachusetts, United States

Annual mean wage — the input to the estimate above, compared directly rather than as a derived range. See all 33 industries.

  • Computer and Information Systems Managers
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  • Retail Salespersons

What this means

Massachusetts pays an annual mean wage of $39,970 for Retail Salespersons. The estimated replacement cost runs $20,000 to $79,900 when you apply SHRM's 50% to 200% multiple to that wage. Actual cost depends on how quickly the position fills and the new hire's time to full productivity.

Estimated cost of turnover: Retail Salespersons vs regional average

Estimated cost of turnover in Massachusetts, United States, 2025-may. Source: U.S. Bureau of Labor Statistics.
MeasureRetail SalespersonsRegional average
Estimated cost of turnover$39,970$99,163