Turnover Cost: Secretaries and Administrative Assistants, Massachusetts

Verified cost of employee turnover for the selected Secretaries and Administrative Assistants population in Massachusetts, United States, drawn from U.S. Bureau of Labor Statistics (2025-may).

Estimated cost of turnover

Secretaries and Administrative Assistants · Massachusetts, United States

$29,200 – $116,800estimated range, 2025-may

Source: U.S. Bureau of Labor Statistics

Estimated from a U.S. Bureau of Labor Statistics annual mean wage of $58,380 for Secretaries and Administrative Assistants in Massachusetts, United States (2025-may), multiplied by the 0.5×–2× cost of replacing an employee reported by SHRM and Gallup. The Bureau of Labor Statistics publishes the wage, not the cost — the range is a planning estimate, and a real figure depends on time-to-fill, ramp-up, and lost productivity.

How Secretaries and Administrative Assistants compares in Massachusetts, United States

Annual mean wage — the input to the estimate above, compared directly rather than as a derived range. See all 33 industries.

  • Computer and Information Systems Managers
  • Automotive Service Technicians and Mechanics
  • Secretaries and Administrative Assistants
  • Customer Service Representatives
  • Retail Salespersons

What this means

At $58,380 annually, Massachusetts has the highest annual mean wage among these states for secretaries and administrative assistants according to the Bureau of Labor Statistics. Replacing one costs an estimated $29,200 to $116,800 by SHRM's 50% to 200% replacement-cost multiple. Time-to-fill, training, and productivity ramp-up determine the real total.

Estimated cost of turnover: Secretaries and Administrative Assistants vs regional average

Estimated cost of turnover in Massachusetts, United States, 2025-may. Source: U.S. Bureau of Labor Statistics.
MeasureSecretaries and Administrative AssistantsRegional average
Estimated cost of turnover$58,380$99,163

Related benchmarks

BenchmarkAccountants and Auditors, Massachusetts, United StatesEstimated cost of turnover: $107,170 (2025-may).BenchmarkAssemblers and Fabricators, Massachusetts, United StatesEstimated cost of turnover: $47,080 (2025-may).BenchmarkAutomotive Service Technicians and Mechanics, Massachusetts, United StatesEstimated cost of turnover: $62,960 (2025-may).BenchmarkComputer Network Architects, Massachusetts, United StatesEstimated cost of turnover: $151,770 (2025-may).