Turnover Cost: Waiters and Waitresses, Massachusetts (2025)

Verified cost of employee turnover for the selected Waiters and Waitresses population in Massachusetts, United States, drawn from U.S. Bureau of Labor Statistics (2025-may).

Estimated cost of turnover

Waiters and Waitresses · Massachusetts, United States

$22,200 – $89,000estimated range, 2025-may

Source: U.S. Bureau of Labor Statistics

Estimated from a U.S. Bureau of Labor Statistics annual mean wage of $44,480 for Waiters and Waitresses in Massachusetts, United States (2025-may), multiplied by the 0.5×–2× cost of replacing an employee reported by SHRM and Gallup. The Bureau of Labor Statistics publishes the wage, not the cost — the range is a planning estimate, and a real figure depends on time-to-fill, ramp-up, and lost productivity.

How Waiters and Waitresses compares in Massachusetts, United States

Annual mean wage — the input to the estimate above, compared directly rather than as a derived range. See all 33 industries.

  • Computer and Information Systems Managers
  • Restaurant Cooks
  • Waiters and Waitresses
  • Home Health and Personal Care Aides
  • Retail Salespersons

What this means

In Massachusetts, the annual mean wage for this occupation stood at $44,480 in May 2025, according to Bureau of Labor Statistics data. Using Gallup's research on replacement costs (one-half to two times the departing salary), replacing a server costs between $22,200 and $89,000. The true cost your business absorbs depends on speed of hire, quality of training, and how much volume you lose while the position is open.

Estimated cost of turnover: Waiters and Waitresses vs regional average

Estimated cost of turnover in Massachusetts, United States, 2025-may. Source: U.S. Bureau of Labor Statistics.
MeasureWaiters and WaitressesRegional average
Estimated cost of turnover$44,480$99,163

Related benchmarks

BenchmarkAccountants and Auditors, Massachusetts, United StatesEstimated cost of turnover: $107,170 (2025-may).BenchmarkAssemblers and Fabricators, Massachusetts, United StatesEstimated cost of turnover: $47,080 (2025-may).BenchmarkAutomotive Service Technicians and Mechanics, Massachusetts, United StatesEstimated cost of turnover: $62,960 (2025-may).BenchmarkComputer Network Architects, Massachusetts, United StatesEstimated cost of turnover: $151,770 (2025-may).