Turnover Cost: Computer User Support Specialists, Maryland
Verified cost of employee turnover for the selected Computer User Support Specialists population in Maryland, United States, drawn from U.S. Bureau of Labor Statistics (2025-may).
Computer User Support Specialists · Maryland, United States
Source: U.S. Bureau of Labor Statistics
Estimated from a U.S. Bureau of Labor Statistics annual mean wage of $71,450 for Computer User Support Specialists in Maryland, United States (2025-may), multiplied by the 0.5×–2× cost of replacing an employee reported by SHRM and Gallup. The Bureau of Labor Statistics publishes the wage, not the cost — the range is a planning estimate, and a real figure depends on time-to-fill, ramp-up, and lost productivity.
How Computer User Support Specialists compares in Maryland, United States
Annual mean wage — the input to the estimate above, compared directly rather than as a derived range. See all 33 industries.
What this means
Maryland employers hiring for technical support roles should prepare for the full cost of replacement. The U.S. Bureau of Labor Statistics reports an annual mean wage of $71,450 for Computer User Support Specialists in the state (May 2025). Using SHRM's replacement-cost benchmark of 50% to 200% of annual salary, the cost to replace one specialist ranges from $35,700 to $142,900, though the actual figure depends on time-to-fill, training duration, and lost productivity during the vacancy.
Estimated cost of turnover: Computer User Support Specialists vs regional average
| Measure | Computer User Support Specialists | Regional average |
|---|---|---|
| Estimated cost of turnover | $71,450 | $93,226 |