Turnover Cost: Customer Service Representatives, Idaho

Verified cost of employee turnover for the selected Customer Service Representatives population in Idaho, United States, drawn from U.S. Bureau of Labor Statistics (2025-may).

Estimated cost of turnover

Customer Service Representatives · Idaho, United States

$22,400 – $89,600estimated range, 2025-may

Source: U.S. Bureau of Labor Statistics

Estimated from a U.S. Bureau of Labor Statistics annual mean wage of $44,820 for Customer Service Representatives in Idaho, United States (2025-may), multiplied by the 0.5×–2× cost of replacing an employee reported by SHRM and Gallup. The Bureau of Labor Statistics publishes the wage, not the cost — the range is a planning estimate, and a real figure depends on time-to-fill, ramp-up, and lost productivity.

How Customer Service Representatives compares in Idaho, United States

Annual mean wage — the input to the estimate above, compared directly rather than as a derived range. See all 31 industries.

  • Computer and Information Systems Managers
  • Automotive Service Technicians and Mechanics
  • Customer Service Representatives
  • Assemblers and Fabricators
  • Home Health and Personal Care Aides

What this means

At $44,820, the annual mean wage for this work in Idaho reflects the Bureau of Labor Statistics data. Replacement cost runs $22,400 to $89,600 when applying Gallup's 50% to 200% salary multiple. The real expense depends on how quickly you fill the role and how long ramp-up takes.

Estimated cost of turnover: Customer Service Representatives vs regional average

Estimated cost of turnover in Idaho, United States, 2025-may. Source: U.S. Bureau of Labor Statistics.
MeasureCustomer Service RepresentativesRegional average
Estimated cost of turnover$44,820$74,614

Related benchmarks

BenchmarkAccountants and Auditors, Idaho, United StatesEstimated cost of turnover: $79,940 (2025-may).BenchmarkAssemblers and Fabricators, Idaho, United StatesEstimated cost of turnover: $44,790 (2025-may).BenchmarkAutomotive Service Technicians and Mechanics, Idaho, United StatesEstimated cost of turnover: $53,990 (2025-may).BenchmarkComputer Network Architects, Idaho, United StatesEstimated cost of turnover: $118,790 (2025-may).