Turnover Cost: Customer Service Representatives, New Hampshire

Verified cost of employee turnover for the selected Customer Service Representatives population in New Hampshire, United States, drawn from U.S. Bureau of Labor Statistics (2025-may).

Estimated cost of turnover

Customer Service Representatives · New Hampshire, United States

$24,800 – $99,100estimated range, 2025-may

Source: U.S. Bureau of Labor Statistics

Estimated from a U.S. Bureau of Labor Statistics annual mean wage of $49,560 for Customer Service Representatives in New Hampshire, United States (2025-may), multiplied by the 0.5×–2× cost of replacing an employee reported by SHRM and Gallup. The Bureau of Labor Statistics publishes the wage, not the cost — the range is a planning estimate, and a real figure depends on time-to-fill, ramp-up, and lost productivity.

How Customer Service Representatives compares in New Hampshire, United States

Annual mean wage — the input to the estimate above, compared directly rather than as a derived range. See all 33 industries.

  • Computer and Information Systems Managers
  • Heavy and Tractor-Trailer Truck Drivers
  • Customer Service Representatives
  • Medical Assistants
  • Retail Salespersons

What this means

New Hampshire data from the Bureau of Labor Statistics show an annual mean wage of $49,560 for customer service representatives. The estimated cost of replacing one runs from $24,800 to $99,100 using Gallup's 50% to 200% replacement-cost framework applied to that wage. Your actual figure will depend on how quickly you find a replacement, how long training lasts, and productivity during the open period.

Estimated cost of turnover: Customer Service Representatives vs regional average

Estimated cost of turnover in New Hampshire, United States, 2025-may. Source: U.S. Bureau of Labor Statistics.
MeasureCustomer Service RepresentativesRegional average
Estimated cost of turnover$49,560$85,774

Related benchmarks

BenchmarkAccountants and Auditors, New Hampshire, United StatesEstimated cost of turnover: $92,570 (2025-may).BenchmarkAssemblers and Fabricators, New Hampshire, United StatesEstimated cost of turnover: $48,450 (2025-may).BenchmarkAutomotive Service Technicians and Mechanics, New Hampshire, United StatesEstimated cost of turnover: $60,690 (2025-may).BenchmarkComputer Network Architects, New Hampshire, United StatesEstimated cost of turnover: $133,880 (2025-may).